Customer complaint management
Resolving Complaints
At Doctor Disk we strive to provide our customers with the best level of service available by world standards. If our service does not meet with your expectations we want to know.
Contact
Nava Ashurst
Phone Numbers
Freecall: 1800 647 103
Ph: 03 9525 3020
Fx: 03 9525 3766
Mailing Address
29A Alma Road
ST KILDA VIC 3182
AUSTRALIA
nava@doctordisk.com.au
Once we receive your correspondence we will respond immediately to let you know we have received it. We will follow this response with a formal reply outlining our finding and how we tend to resolve the issue. Whilst we aim to have all issues resolved within 48 hours some complaints may take a little longer. In any circumstance we will keep you well informed.